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| How to become a Supplier for Metro Market |
Metro Markets is Egypt's largest and leading supermarket chain launched in Cairo in 1998 in Heliopolis .Since then, the chain has expanded to cover nine different cities including Cairo, Giza, Alexandria, Mansoura, Assuit, Ismailia, Sharm El Sheikh, Hurghda, Port Said and 6th of October Capitalizing on the success of the Metro chain and in an effort to cater for lower income target groups, a new discount chain was introduced in 2006 under the name Kheir Zaman.
While Metro is the number one supermarket chain, Kheir Zaman has now expanded to 4 different cities in Egypt and has become the leading discount store chain in the market. Both Metro and Kheir Zaman plan to pursue an ambitious expansion pan to meet the growing needs of diversified customers all over the country.
We believe that the success of our company is in a large part due to the strong working relationship we have with our suppliers. Together we strive to offer our mutual customers high quality products and services at affordable prices; our objective is to positively impact the lives of our customers by offering superior value.
This booklet is a guide that includes all the conditions and prerequisites required for any company wishing to become a registered supplier for Metro and Kheir Zaman stores. |
Mohamed El Naggar
Supply Chain Manager |
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| Suppliers |
- Should have a commercial registration card showing the official company name.
- Should have a valid tax card.
- Should be registered in the sales tax authority.
- Should have a fleet of vehicles able to deliver goods directly to our stores and/or warehouses in various governments.
- Should be able to issue official invoices as per law no .110 of 1998 and its executive regulations.
- Ensure the constant availability of goods through consistent delivery and replenishment timetables.
- Abide by all the conditions stipulated in the supplier listing contact.
- Should have a signed listing agreement with the buying department before delivering goods.
- Should be expected to participate in joint marketing activities and regular discounts that are offered to our customers.
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| Products |
- Should meet all legal regulation concerning good safety and hygiene.
- All the imported products must have the required official papers such as customer's clearance papers, ministry of health certification, etc…
- Should carry a valid international or local barcode.
- Should show in a clear and legible manner important information concerning country of origin, ingredients, and manufacture/importer contact info and expiry date.
- All dates must be clearly marked in either Arabic or English languages only.
- Should consist of good quality ingredients and packing.
- Should be recently manufactured.
- The prices should be competitive comported to similar products in the same category.
- Must have an annual joint activates plan (to be settled with the buying department).
- Must have the lowest cost price offer in the market, any lower price for competitors other than Metro will not be accepted.
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| Registering new suppliers and products |
- The supplying company should submit all legal papers (mentioned above) to be reviewed and photocopied by Metro buying department.
- A standard price list should be submitted for all products with a proposed extra discount.
- Product samples should be brought for inspection and review or info.
- Fulfill all the stated clauses in the supplier listing agreement and sign same by the authorized company representative.
- The supplying company will be registered on the Metro system with a valid supplier code; these procedures take a maximum of one week from submitting the official papers and signing the contract.
- On the tenth day from signing the contract, our warehouses and stores will be notified about the new supplier and product codes.
- Delivery starts to warehouses and/or stores (depending on the type of each product).
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| Warehouse and Direct Delivery conditions and regulations |
- Suppliers are expected to commit to a predefined lead time for delivery after receiving and order (delivery period).
- Suppliers are expected to deliver the full ordered list with no missing items.
- Suppliers should be committed to deliver goods to all stores in various governorates.
- Suppliers should deliver goods as per the preapproved samples that have been submitted and approved by the department.
- Suppliers should deliver goods in an excellent condition, recently manufactured and with a full with a full valid shelf life.
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| Financial regulation |
- The supplying company should submit legal invoices containing the company commercial name, address, telephone numbers , commercial registry number , tax card number , sales tax registry issuing date.
- The supplying company should submit all invoices attached to the receiving orders within the first week of the following month (i.e. supplier should submit Januarys invoices attached to the receiving orders during the first week of February, maximum).
- Supplying company should be committed to all financial agreements mentioned in the supplier's contract, which is signed by both parties.
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| Discontinuation regulation |
- Supplier should notify the buying department in writing at least 6 weeks in advance.
- All Suppliers invoices will remain suspended until the balance between the two parties is settled.
- A stock take will be conducted in the warehouses and stores to identify the actual balance of the supplier's product. All remaining balance will be returned to the supplier.
- A settlement will take place after returning all products and paying all the suppliers dues by cheque.
- In case the discontinued supplier wishes to re-register as supplier again, all the above n mentioned procedures will be applied re-applied.
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How to become a Supplier for Metro Market
