PRIVACY POLICY & DATA DELETION

Welcome to Metro Markets

PERSONAL DATA COLLECTION.

We receive and store any information you enter on our Service or provide to us in any other way. The types of Personal Information collected may include the name, phone number, address, e-mail address, password and payment information in the case of paying using card.

PERSONAL DATA USE

• Data collected are used for the purpose of providing the user with Metro Markets platform’s services, notify them with tailored offers and promotions through our email and for direct contact with the user.

USING YOUR EMAIL ADDRESS

• To register for an account, we require you to supply us with your email address, or other information needed to contact you online and over the phone. We use your e-mail address and other contact information you provide us with to confirm your order and to communicate with you in case of an order problem, so one cannot register without an e-mail address. You are granted the possibility to edit or modify the email address used on your account.

ONLINE PAYMENT AND PAYMENT INFORMATION

When placing an order on Metro Markets you are required to select a method of payment. For transactions with online debit or credit cards, we transmit your entire card information to the appropriate debit/credit card company in an encrypted format with globally accepted rules and applications during order processing. Upon your choice, we keep a part of your card information in an encrypted format, taking precaution to maintain physical, electronic and procedural safeguards over your card information.

NAVIGATION THROUGH WEBSITE

When you go through our website, we gather navigational data that shows which pages you have visited, what kind of features you have used or how long you have stayed on a particular page etc. Your identity is not revealed when analyzing these information. We use this information to complete, support and analyze your purchases from us, to facilitate and improve your use of the website, to comply with any requirements of law, to serve, or have a third party serve specialized or relevant advertising content and/or recommendations to you on the website or on a third party’s website and for internal purposes. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order, and the analysis and support of your use of the website.

DATA DELETION

If the user no longer desires to use our services, we can remove the personal information provided to us. The user can reach us out by contacting us on our hotline 19619 from within Egypt or sending an e-mail with your information to contact@metro-markets.com, and specifying the information to be removed.